Standard Work and Multi-skilling during Lean Six Sigma is also important;
- Value adding steps are broken down into standard work ‘packages’.
- Standard Operating procedures are written for each package.
- A skill matrix for a team can then be produced by showing team members vs. work packages that the team need to perform.
- The skill matrix naturally leads to thinking about training to develop people and fill gaps in team capabilities.
This helps
- Achieve CONSISTENCY in operations (reduce variation) which leads to robustness and better flow.
- Process Management.