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Process Improvement requires ‘solution thinking’

Solution thinking often means being “creative”

It is useful to think about looking elsewhere for ideas as Benchmarking and looking within the team for ideas as Creativity

Many people, technical thinkers in particular, but others as well, often view all kinds of “creativity” on projects negatively; we want hard facts and analysis, “Creativity” has the reputation for being wild, uncontrolled, undisciplined; the generation of new ideas that were of limited (or no!) practical use

But remember, you have not improved something until you have created something new.

Green and Black Belts will learn that creativity can be managed. It can be focused. It can be the reason that the Lean Six Sigma project succeeds.

Creativity is a skill which anyone can learn to do better, the creative process can be accelerated and directed.

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