Standard Work and Multi-skilling during Lean Six Sigma

Standard Work and Multi-skilling during Lean Six Sigma is also important;

• Value adding steps are broken down into standard work ‘packages’.
• Standard Operating procedures are written for each package.
• A skill matrix for a team can then be produced by showing team members vs. work packages that the team need to perform.
• The skill matrix naturally leads to thinking about training to develop people and fill gaps in team capabilities.

This helps

• Achieve CONSISTENCY in operations (reduce variation) which leads to robustness and better flow.
• Process Management.