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Why Lean Development ?

  • Improving your service and manufacturing systems can only give you limited gains – this is only half the opportunity
  • There is more scope of improvement opportunities if you target the engineering of your service, products and process’
  • It can be more challenging as it is not as easy to see waste and flow
  • Many organisations have implemented lean and explored opportunities in all departments (design, purchasing, engineering, finance, HR etc)
  • They feel that this is what gives them an edge over their competitors
  • Assist in achieving swifter new products development

E.g., Toyota, Ford, Nokia and others,

We understand that we are not Toyota !!!!  However, it is important to understand some of the main differences between the Toyota culture and conventional business cultures when they develop new products as it will help you see where we can make changes to grow stronger as a company.  Also, it will enable you to understand where development systems have originated from.

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Lean Engineering in Lean Six Sigma

Lean Six Sigma challenges for Service and Product Development are

  • Short life cycles for service offerings, products and technologies
  • Integrated development and quality approach with suppliers
  • Customer expectations becoming more demanding
  • Technology (hard/software) becoming increasingly complex
  • Extremely high requirements for service and manufacturability
  • High impact of poor OTOQOC performance on confidence
  • High costs of development of complex services and products
  • High cost of post design changes, amendments & failures

Short life cycles for both products and technologies.

[Comment: This requires dynamic changes in product designs be managed at the sub-assembly level and coordinated across product lines to gain the most synergy for our development efforts.]

Customers have rising expectations for quality of total service [Comment: Customers don’t care if the problem is a handset or service provider.]

Increasing number of product development projects.

[Comment: Nokia has chosen to compete in all technology areas.  Since technology has not yet consolidated around one or two standards, we face the need to innovate and refresh all product lines on a regular basis.  Most of our competitors are not attempting this same approach.]

Products must be capable of manufacture in the millions.

[Comment: Mistakes cannot be made in production, right the first time is essential or we will not effectively compete in this business.]

Reliance on component parts quality from suppliers.

[Comment: We do not control our own destiny for quality but must seek exceptional partners who can contribute to our overall effort on behalf of our customers.]

Software is complex and interoperability is essential & interoperability is essential.

[Comment: Again, “right the first time” is the rule for software as well as hardware.  We also rely heavily on standards and industry partnerships to assure that we maintain seamless integration between hardware manufacturers and service providers.]

 

 

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Lean Six Sigma is applicable outside volume manufacturing

Volume manufacturing (automobiles) is where Lean thinking and tools were developed.
We use a volume manufacturing exercise (VSM)  to learn the techniques – we can visualise ‘things’ easier.
But Lean is not a ‘manufacturing’ concept, it is a volume concept.
Wherever you have volume you have processes which are dynamic.
Lean is being applied outside manufacturing; the potential is huge since for an advanced industrial economy:-
–80% non-manufacturing
–and of the 20% that is manufacturing, only 20% of that has prices driven by direct manufacturing labour.
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Lean Six Sigma with Poka Yoke

‘Poka Yoke’ is a technique for eliminating errors, used by Black Belts for solution generation and preparing implementation;

such that it is …Impossible to make mistakes, …Inexpensive, …Very effective, …Based on simplicity and ingenuity.

“poka” means an inadvertent mistake, “yoke” means to prevent, it originates by mr. Shigeo Shingo (1909-1990) in Japan.

Error proofing is a very simple technique.

You should keep it in mind at all times, but particularly when you are designing the solution or the improvement

Ideally you should prevent all possibility of the problem occurring, elmination;

If you can’t do this, you should then try to

  • flag (identify quickly, every time the problem occurs),
  • facilitate (make it difficult to create the problem)
  • mitigate (reduce the effects when the problem does occur)

…in that order!

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Lean Six Sigma Value Stream Mapping

During the Lean Six Sigma projects the Black Belts we learn them mapping a value stream, using symbols we understand, we have identified ways to reduce Lead time.
This means that the time spent on value add activities as a % of total time spent is increased,
But we haven’t changed any of the value add activities. We haven’t bought new high tech expensive equipment or tried to get people to work harder, we have simply improved the system.
We haven’t calculated benefits but you get the  feeling that the ‘future state’ system will perform better for OTOQD and cost.
We used a volume manufacturing example because it’s easier to visualise value streams with physical things; now let’s look at non-manufacturing.
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Lean techniques for Lean Enterprise

There is a long list of techniques that characterise the flow, pull and perfection parts of the Lean idea .

Notice how must time is always given to ‘Quick Changeover’; this is important since whilst things are stopped, the value stream is not flowing

Notice also that there isn’t any “Do this!”,  rather what we learn are techniques to improve the flow of value streams .

If you can’t flow then pull is the next step .

And you can not do it all at once, so every improvement is a step on the way to perfection, but you never get there .

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Lean Six Sigma projects and training we often aim at increasing the productivity

The Lean Six Sigma approach ; is this just a ploy to get employees to work harder for lower wages?

No. Through Lean Six Sigma projects and training we often aim at increasing the productivity of the labour force, productivity is an important contributor to how fast workers’ incomes improve. Productivity growth allows real wages to increase by lowering prices, leading to real improvements to our standard of living. The drivers for Lean Transformation is to make make more with the same.
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Our Summer Speed Course in Aix is especially designed for managers to take a break during the months of July and August.

Our Summer Speed Course in Aix is especially designed for managers to take a break during the months of July and August.

Certification for Green Belts and Black Belt with the Lean Six Sigma methods.

Following the advice and suggestions of improvement managers like you, we created a program that shows you . . .

  • Quick and easy methods for getting more done in less time so you can focus on the skills specific to your business.
  • Easy to understand and apply strategies for sustainable development.
  • Clear progressions that can be used for beginner and advanced belts at the same practice.
  • Drills and exercises in workshops so you can see exactly how to perform and coach properly.
  • Specific instructions detailing how, where and when to use each action without having “to earn a degree in results garantuee or proof of claim”
  • Proven sample workouts and programs you can instantly bring to practice – the same day your program arrives

How much longer will you wait to make modernized improvements to the way you coach…and the way your business runs and competes?

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Summr Speed Course for Green Belt certification in 4 days

Speed Course for Green Belt Certification within 10 days.

Through the Skills and Knowledge on Process Performance Improvement , you as certified Green Belt will lead  improvement projects, you will be able to coach and spread DMAIC methodology and improvement tools and you will lead & support process  improvement initiatives as a facilitator. This special Summer offer is only applicable for the period indicated.

July & August in Aix en Provence

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the aim of Lean Six Sigma

Remember this – Is this what we are aiming at?

 

  • This customer values time (speed) at any cost
  • Most of our customers value a specific balance of quality, cost and time (delivery)
  • But no one values waste
  • So when we are thinking of ‘lean’ we are aiming at reducing the non-value adding gaps in the value chain
Aim to achieve PULL
  • Produce only what the customer requires
  • Improved communication between processes
  • Standard method for communicating between processes – Kanban
  • Production system can respond to changes in customer demand
  • Decreases Inventory levels
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