Black Belts using the Lean Six Sigma methodology for innovation and process improvement need to carry certain elements during de phases of a project, e.g.
Process Assessment:
- Compare characteristics of a process or set of processes against defined criteria to obtain a value or score of the maturity, robustness, compliance, etc. of the process(es).
- Assessment is a generic term that includes process audits, quality audits, evaluations, etc.
Process Maturity:
- A measure of (usually) the control and management of a process or processes against a scale from ‘chaos’ at one end to continuously improving’ at the other.
These two:
- give information for decisions on improvement priorities
- enhance the drivers to improve – ‘You get what you measure’
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